Head of Sales Ops

Join one of the largest and most innovative real estate tech companies in the world.Backed by global investment leaders KKR and CPP Investments, AVIV Group is redefining the way people buy, sell, rent, and appraise real estate. Present in France, Germany, Belgium, and Israel, we are the force behind some of the most iconic digital real estate platforms, including SeLoger 🇫🇷, Immowelt 🇩🇪, Immoweb 🇧🇪, Meilleurs Agents (the online real estate appraisal leader in France), Yad2 (the #1 classifieds site in Israel), and Homeday, one of the fastest-growing proptechs in Germany.

Our mission? To simplify and streamline the real estate experience across all our platforms. We combine data, technology, and human expertise to find the right place for everyone!

Join us in shaping the future of real estate.

We are recruiting a Head of Sales Operations to drive our commercial performance strategy.

Leading a team of 4 Sales Operations professionals, your role will be to transform our processes and optimize the efficiency of our sales teams.

Management:

• Supervise and mentor the Sales Operations team.

Processes & Efficiency:

• Manage, document, and optimize sales processes, including lead management, territory and portfolio management, and sales reporting.
• Promote knowledge management and clear documentation of all sales and marketing processes.

Technology & Innovation:

• Collaborate closely with the central Operational Excellence team to implement sales technology solutions (CRM, sales enablement tools, etc.) and improve data quality to increase sales productivity.
• Encourage the adoption of AI within the sales team to facilitate sales and improve productivity.

Strategy & Growth:

• Design and implement sales campaigns.
• Manage local relationships with suppliers.
• Work closely with marketing, finance, and other departments to align sales operations with overall company objectives, such as revenue improvement and churn prevention.

Performance Management:

• Analyze sales data to identify trends, opportunities, and areas for improvement.
• Collaborate with sales leadership and sales analysis teams to set sales targets, design compensation plans, and analyze sales performance.
• Ensure data accuracy and integrity within the sales CRM system. Ensure that processes and product adoption lead to a high level of data quality in the CRM.

Training & Support:

• Provide training and support to the sales team on tools, processes, and sales best practices.

• You have more than 5 years of experience in sales operations, including at least 2 years in a management or leadership position. Experience in a Tier 1 strategy consulting firm is an asset.
• You have experience in the French SaaS markets, particularly within SMEs.
• You have a perfect command of CRM systems (Salesforce) and sales enablement tools. You have hands-on experience in implementing technological solutions for sales enablement.
• You have proven experience in implementing successful AI use cases for sales enablement and productivity.
• You know how to analyze complex data to make strategic decisions.
• You have excellent communication skills, a strong ability to collaborate with multidisciplinary teams, and the ability to create an environment of trust.
• Fluency in French and English is essential.