La 1ere plateforme immobilière de Vente Collective
Chez Zefir, nous redéfinissons l’immobilier en simplifiant et accélérant la vente grâce à notre méthode collaborative "Co-Agents", qui rassemble les meilleurs agents dans un modèle gagnant-gagnant.
At Zefir, we’re on a mission to accelerate real estate transactions by seamlessly connecting agencies, sellers, and buyers.
As Buyer Operations Manager, your mission is to remove friction at every step of the buyer journey — delivering a seamless, reassuring, and unforgettable experience for every home seeker. Your mission will be to transition from human-heavy, semi-automated workflows to a AI-powered processes designed to radically elevate the buyer experience elevating impact, speed, and satisfaction to another level.
You’ll work at the intersection of Operations, Sales, and Growth, playing a pivotal role in the go-to-market strategy, buyer activation, and conversion. Your goal: enhance buyer value perception while streamlining internal processes to boost the Sales Buyer team’s efficiency.
If you're a problem-solver at heart, data-obsessed, and thrive in fast-paced environments, this is your opportunity to help reinvent one of the most outdated markets in Europe. 🚀
1. Buyer Experience Optimization
- Design and continuously improve processes that maximize buyer satisfaction, from increasing response rates to providing timely, relevant information and reassurance (e.g., pricing transparency, document understanding, risk mitigation).
- Scale our AI-powered agent assistant, giving buyers 24/7 support to book visits, access key property insights, and stay informed.
2. Sales Enablement & Process Efficiency
- Analyze and optimize the entire buyer sales funnel in collaboration with the Buyers Sales team, from lead qualification to conversion (outreach, funnel steps, scripts, etc.).
- Equip Sales with the best-in-class tools, CRM setup (Hubspot), and automations to improve productivity and conversion rates.
3. Analytics, Reporting & Prioritization
- Build and maintain dashboards and tracking tools to monitor buyer satisfaction, team performance, and conversion metrics.
- Define and drive buyer-related priorities through a clear OKR framework and execute roadmap.
4. New Business Structuring
- Help lay the foundations for our new buyer marketplace, ensuring optimal conversion and retention. Your impact will directly shape Zefir’s position as the go-to real estate platform in France to find your dream home.
- Have 3–6 years of proven experience in operations or consulting, ideally in a high-growth or startup environment.
- Are impact-driven, always pushing for results and energized by moving fast.
- Feel comfortable navigating ambiguity and breaking down complex, unstructured problems into actionable steps.
- Possess strong analytical skills and are comfortable using data to inform decisions (SQL, Gsheet)
- Have a tech-savvy mindset, excited by the power of automation and AI to scale and streamline.
- Thrive in cross-functional teams, with a collaborative mindset and a drive to lead transversal projects to success.
En janvier 2025, j'ai rencontré l'équipe de Zefir. Cette startup innovante révolutionne le marché immobilier avec sa plateforme de Vente Collective. Leur approche unique permet aux vendeurs de bénéficier de la collaboration de tous les agents de leur réseau, assurant ainsi une vente jusqu'à deux fois plus rapide. De plus, le marché de l'immobilier redémarre enfin :-)
